Troubleshooting Common Issues

Quick Fixes for Common Issues

Page Not Loading

Clear your browser cache and try again. If using a custom domain, DNS propagation can take up to a few hours after setup.

Links Not Working

Verify the URL is correct and includes https://. Test the link in a new browser tab.

Custom Domain Not Resolving

DNS propagation typically takes minutes but can take up to a few hours. Check your domain status in the dashboard.

Analytics Not Showing

New pages need at least one visitor before analytics appear. Bot-filtered analytics may show lower numbers than expected — this is normal.

MotionAvatar Not Generating

Ensure your photo meets requirements: clear face, good lighting, minimum 512x512 pixels. Check available credits.