Troubleshooting Common Issues

Quick Fixes for Common Issues

Page Not Loading

Clear your browser cache and try again.

Destination Links Not Working

Check that the destination link's URL is correct and starts with https://. Open it in a new browser tab to test it.

Domain Not Working

If your landing page is on a domain you connected, the change usually takes effect in 5 minutes to 1 hour, and can take up to 48 hours. See Tracking Your Domain's DNS Validation. Check your domain status in the dashboard.

Analytics Not Showing

New pages need at least one visitor before analytics appear. Bot-filtered analytics may show lower numbers than expected — this is normal.

MotionAvatar Not Generating

Ensure your photo meets requirements: clear face, good lighting, minimum 512x512 pixels. Check available credits.